Shipping and Returns

We ship all items USPS . All our packages will be sent parcel post. Packages usually arrive within a week or less from your purchase date. We use Square and PayPal as our secure payment methods, you can choose to pay either by paypal account or credit card. The credit cards accepted are Visa, Mastercard, Discover, and Amex.
Return Policy:
We accept returns on full priced merchandise 10 days after the date of purchase for store credit or exchange only. Merchandise must be unworn and in new sellable condition with tags attached accompanied by the receipt. We cannot accept returns on sale items, bras, undies, tights, leggings, socks, masks, hair accessories or beauty products for any reason. No exceptions.
For online orders, if you are not 100% satisfied with your order, please send us an email to informing us that you would like to return your full or partial order. From the date of your order you have 30 days to return or exchange your purchase. If you would like an exchange, please email us as quickly as possible to ensure your size is still in stock.
Please send all returns to:
Twill Boutique
3539 SE Hawthorne Blvd.
Portland, OR
Customers are responsible for the the return shipping charge for all returns and exchanges.
After your return is processed your payment will be returned in the form of the original payment.
Thank you so much for shopping small and thank you for shopping at Twill!